Legal Disclaimer

1. General Disclaimer

The information provided on the Cohiry website and through our services is for general informational purposes only. All information on the site and provided through our services is offered in good faith, but we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information.

Under no circumstance shall Cohiry have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided on the site. Your use of the site and your reliance on any information on the site is solely at your own risk.

2. No Investment Advice

The information contained on this website and provided through our services does not constitute investment advice, financial advice, trading advice, or any other sort of advice. Cohiry does not recommend that any cryptocurrency should be bought, sold, or held by you. Nothing on this website should be taken as an offer to buy, sell or hold cryptocurrency.

Do conduct your own due diligence and consult your financial advisor before making any investment decisions. Cryptocurrency investments are volatile and high risk in nature. You should not invest more than you can afford to lose.

Cohiry's services are limited to the physical repair of hardware wallet devices and do not include any advice or services related to cryptocurrency investment, trading, or asset management.

3. Repair Service Limitations

While we strive to provide the highest quality repair services for hardware wallets, there are inherent limitations to our services that you should be aware of:

• Data Recovery Limitations: Our services focus on hardware repairs only. We cannot recover access to cryptocurrency assets if you have lost your seed phrase, PIN, or password.
• No Guarantee of Asset Recovery: Although we make every effort to repair your hardware wallet, a successful repair does not guarantee recovery of access to your cryptocurrency assets. Various factors including firmware issues, blockchain protocol changes, or other technical limitations may prevent access even with a properly functioning device.
• Manufacturer Warranty Impact: Repairs performed by Cohiry may void the manufacturer's warranty on your device. We are an independent repair service not affiliated with hardware wallet manufacturers.
• Irreparable Damage: Some devices may have damage that is beyond repair. In such cases, we will inform you after our diagnostic assessment.

By using our services, you acknowledge and accept these limitations.

4. Seed Phrase and Key Security

Cohiry strongly emphasizes the following regarding seed phrases, private keys, and security:

• We Never Request Seed Phrases: Cohiry will NEVER ask for your seed phrase, private keys, or PIN under any circumstances. If anyone claiming to represent Cohiry requests this information, please report it to us immediately as this is a fraudulent attempt.
• Backup Responsibility: It is solely your responsibility to maintain secure backups of your seed phrases and recovery information. We recommend following industry best practices for seed phrase storage.
• No Recovery Without Seed Phrase: Cohiry cannot and will not attempt to bypass security features of hardware wallets or recover cryptocurrency assets without proper authorization credentials (seed phrase, PIN, etc.).
• No Custody Services: We do not offer custody services for cryptocurrency assets and have no ability to access, transfer, or manage your assets.

Our repair services focus exclusively on restoring the hardware functionality of your device without interfering with its security architecture or attempting to access the cryptographic secrets stored within.

5. Website Accuracy and Content

Cohiry makes a reasonable effort to ensure that the content on our website is accurate and up-to-date. However:

• The information presented may not be complete or current, and is subject to change without notice.
• We may update content periodically, but there may be delays, omissions, or inaccuracies in the information.
• Pricing information is subject to change and final pricing will be confirmed during the diagnostic and quotation process.
• Service availability and turnaround times may vary based on current demand, parts availability, and other factors.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

6. Third-Party Links and Resources

Our website may contain links to third-party websites or services that are not owned or controlled by Cohiry. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Cohiry shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

7. Warranty Disclaimer

The services offered by Cohiry are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

While we offer a 90-day limited warranty on our repair work, this warranty is limited to the specific components we've repaired and does not extend to:

• The device as a whole
• Pre-existing conditions not addressed in our repair
• Damage occurring after the device is returned to you
• Software, firmware, or cryptocurrency access issues
• Any implied warranty that the device will maintain compatibility with future software or firmware updates

To the maximum extent permitted by applicable law, we disclaim all warranties and conditions, express, implied, or statutory, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, title and non-infringement as to our services, including the information, content, and materials contained therein.

8. Risk Acknowledgment

By using Cohiry's services, you acknowledge and accept the following risks:

• Inherent Repair Risks: All hardware repairs involve some level of risk, including potential for further damage, data loss, or complete device failure.
• Shipping Risks: Devices may be lost, damaged, or stolen during shipping to or from our facility.
• Security Risks: Although we maintain strict security protocols, there are inherent risks in sending your hardware wallet to a third party for repair.
• Asset Access Risks: Even after successful repair, there is no guarantee that you will be able to access your cryptocurrency assets if there are issues with your seed phrase, PIN, or other security credentials.

We recommend taking appropriate precautions, including ensuring you have proper backups of your seed phrases and using insured shipping methods when sending devices to us.

9. Manufacturer Relationships

Cohiry is an independent repair service and is not affiliated with, endorsed by, or officially connected with any hardware wallet manufacturer, including but not limited to Ledger, Trezor, KeepKey, BitBox, Coldcard, or any other brand mentioned on our website.

All manufacturer names, brand names, and product names mentioned on our website are trademarks or registered trademarks of their respective owners. Any reference to these brands is for identification purposes only and does not imply any endorsement or official relationship.

Our repair services may void manufacturer warranties, and we are not authorized repair centers for any hardware wallet manufacturer unless explicitly stated.

10. Regulatory Compliance

Cryptocurrency and blockchain technology exist within an evolving regulatory landscape. Cohiry makes reasonable efforts to comply with applicable laws and regulations in the jurisdictions where we operate. However:

• We do not provide legal advice regarding cryptocurrency regulations, tax implications, or compliance requirements.
• It is your responsibility to ensure that your use of cryptocurrency and hardware wallets complies with applicable laws in your jurisdiction.
• Regulatory changes may impact our services or your ability to use cryptocurrency, and we assume no liability for such changes.

By using our services, you represent that you are doing so in compliance with all applicable laws and regulations in your jurisdiction.

11. Contact Information

If you have any questions about this Disclaimer, please contact us at:

Cohiry
1441 E 53rd St
Chicago, IL 60615
United States

Email: [email protected]
Phone: +1 (773) 643-9501