Expert Hardware Wallet Repair Specialists

Our team combines expertise in microelectronics repair with specialized knowledge of cryptocurrency security principles. Each team member brings unique skills to provide comprehensive hardware wallet repair solutions.

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Meet Our Specialists

Our team consists of certified technicians with extensive experience in electronics repair and cryptocurrency technology.

Alex Morgan - Lead Hardware Repair Specialist

Alex Morgan

Lead Hardware Repair Specialist

With over 12 years of experience in microelectronics repair and 6 years focused on cryptocurrency hardware, Alex leads our technical repair operations. Certified in advanced microsoldering and component-level board repair, Alex has successfully restored over 500 hardware wallets.

Sophia Chen - Diagnostics Engineer

Sophia Chen

Diagnostics Engineer

Sophia specializes in diagnostic systems and failure analysis for crypto hardware. With a background in electrical engineering and 8 years in electronics troubleshooting, she develops our diagnostic protocols and oversees quality assurance for all repairs.

Marcus Johnson - Cryptocurrency Security Specialist

Marcus Johnson

Cryptocurrency Security Specialist

Marcus brings expertise in cryptocurrency security architecture and blockchain technology. He ensures all our repair processes maintain the security integrity of hardware wallets and provides technical guidance on firmware compatibility and security best practices.

Our Unique Approach

What sets Cohiry apart from general electronics repair services

Security-First Methodology

At Cohiry, we recognize that hardware wallets aren't just electronic devices—they're security devices that protect valuable digital assets. Our repair methodology prioritizes maintaining the security architecture of your device throughout the repair process.

Key aspects of our approach include:

  • Secure Work Environment: All repairs are performed in an access-controlled, ESD-protected environment with continuous monitoring
  • Chain of Custody: Comprehensive tracking system from receipt to return, with tamper-evident packaging for shipping
  • No Key Extraction: We never attempt to access, extract, or interact with private keys or seed phrases during repair
  • Component-Level Solutions: Instead of board swaps, we perform precise component replacements that preserve the security architecture
  • Verification Testing: Extensive testing protocols ensure hardware functionality without compromising security elements

This security-first approach has earned us the trust of cryptocurrency enthusiasts, investors, and even security researchers who value both technical expertise and a deep understanding of hardware security principles.

Specialized tools used in the hardware wallet repair process

Repair Service Pricing

Transparent pricing for our hardware wallet repair services

Service Description Estimated Time Price Range
Diagnostic Assessment Comprehensive evaluation of hardware wallet issues with detailed report 1-2 business days $49
Screen Replacement Replacement of damaged or non-functioning display 2-3 business days $89-$149
Button Repair Repair or replacement of non-responsive buttons 1-2 business days $69-$99
USB Port Repair Repair or replacement of damaged connection port 2-3 business days $79-$129
Battery Replacement Replacement of degraded or non-functioning battery (applicable models) 1-2 business days $59-$99
Circuit Board Repair Component-level repair of PCB damage or failure 3-5 business days $149-$249
Water/Liquid Damage Repair Specialized cleaning and restoration of liquid-damaged devices 3-7 business days $149-$299
Expedited Service Priority handling and repair (where available) 24-48 hours +$75

* Prices may vary based on device model, extent of damage, and parts availability. The diagnostic fee is waived if you proceed with repairs.

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Cohiry repair facility with specialized workstations

Our Repair Facility

We've created a specialized environment optimized for secure hardware wallet repair. Our Chicago facility features:

  • ESD-Protected Workstations: Preventing static damage to sensitive components
  • High-Resolution Microscopy: Enabling precision work on tiny surface-mount components
  • Specialized Diagnostic Equipment: Including thermal imaging, signal analyzers, and component testers
  • Secure Parts Storage: Climate-controlled storage for genuine replacement components
  • Access-Controlled Environment: Limiting repair area access to authorized technicians only

Every aspect of our facility is designed to maintain the highest standards of security, precision, and quality in hardware wallet repair services.

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