Cohiry ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
We provide hardware wallet repair and diagnostic services for cryptocurrency security devices. Given the sensitive nature of our business, we take data protection and privacy extremely seriously. This policy outlines our practices concerning the data we collect and how we handle it.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
We may collect information that you provide directly to us, including:
Important Note: We never ask for, collect, or store your cryptocurrency private keys, seed phrases, PINs, or recovery information. Our services focus exclusively on hardware repair without requiring access to your cryptographic secrets.
When you visit our website or use our services, we may automatically collect certain information, including:
We use the information we collect for various purposes, including:
We respect your privacy and are committed to protecting your personal information. We do not sell, rent, or trade your personal information with third parties for their marketing purposes. We may share your information in the following circumstances:
We may share your information with trusted third-party service providers who assist us in delivering our services, such as:
These service providers are contractually obligated to protect your information and can only use it to provide services to us.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
We may share your information with third parties when you have given us your consent to do so.
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
Our security practices include:
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
You have certain rights regarding the personal information we hold about you. These may include rights to:
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly. Please note that even if you opt out of marketing communications, you will still receive service-related messages.
You can manage your cookie preferences through our cookie consent tool available on our website. For more information about our use of cookies and how to manage them, please see our Cookie Policy.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
We are based in the United States and the information we collect is governed by U.S. law. If you are accessing our services from outside the United States, please be aware that information collected through our services may be transferred to, processed, stored, and used in the United States and other jurisdictions. Your use of our services or provision of any information constitutes your consent to the transfer, processing, usage, sharing, and storage of your information in the United States and other jurisdictions, which may have different data protection laws than those in your country of residence.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Cohiry
1441 E 53rd St
Chicago, IL 60615
United States
Email: [email protected]
Phone: +1 (773) 643-9501
We will respond to your request within a reasonable timeframe.
Last Updated: September 9, 2025